Frequently Asked Questions
Everything you need to know about your Gino Timepieces wall clock
What type of battery is required?
Each clock runs on a single AA battery, which comes included and pre-installed. A quality battery typically lasts 6+ months of reliable operation.
Are the hands luminous?
Yes. The hands and hour markers are luminous, ensuring easy and accurate reading even in low-light conditions.
Is the movement really silent?
Absolutely. Every clock uses a precision quartz sweep movement — no ticking at all. It’s quiet enough for a bedroom or study.
What size are the clocks?
Our clocks measure 34 cm (13.4 inches) in diameter with a depth of 5 cm (2 inches) — an impressive statement size for any wall.
What are they made of?
A high-grade brushed metal case with a real mineral glass lens — not plastic. They look and feel like a premium display piece.
Do you offer a warranty?
Yes, we provide a comprehensive 2-year warranty with every clock. Each one is brand new and delivered in its original gift box.
How long does shipping take?
Orders are processed within 1–3 business days and delivered by free express shipping in 3–7 business days, fully tracked and insured.
How do I track my order?
As soon as your order ships, you’ll receive a tracking number by email. You can also use our Track My Order page at any time.
What is your return policy?
We offer 30-day returns. If you’re not completely satisfied, return the clock in its original condition and packaging for a full refund — see our Refund Policy.
How is the clock mounted?
Wall mounting hardware is included in the box. Each clock has a secure hanging bracket on the back and mounts on a single screw — up in under five minutes.
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